USB Blaster Self Test

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:::a.Test with another PC to see if the OS can detect unknown device.
:::a.Test with another PC to see if the OS can detect unknown device.
:::b.Test with another usb blaster cable.<br/>[[File:Usb cable.png]]<br/>
:::b.Test with another usb blaster cable.<br/>[[File:Usb cable.png]]<br/>
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:::c.If still with the same problem, please contact our technical support team via supprot@terasic.com and provide below information:
+
:::c.If still with the same problem, please contact our technical support team via '''support@terasic.com''' and provide below information:
::::*PC OS version: Win10-32bit or Win7-64bit or Linux-64bit.  
::::*PC OS version: Win10-32bit or Win7-64bit or Linux-64bit.  
::::*Whether you tested follow the above processed.
::::*Whether you tested follow the above processed.
::::*The Quartus version you in stalled: Q16.1 or others.
::::*The Quartus version you in stalled: Q16.1 or others.

Revision as of 11:17, 7 April 2017

This document describes users how to test whether the on-board USB blaster or USB blaster cable is properly installed and operated.

  1. Power on the FPGA board and connect USB blaster port or USB blaster cable to PC.
    Check if the Universal Serial Bus controller in the Windows Device Manager has an Altera USB Blaster.
    If yes, users can use Quartus programmer and download FPGA code.
    Device Manger.png
  2. If Altera USB Blaster isn’t showed in Universal Serial Bus controller, please check whether the Other devices has Unknown device.
    Device Manger2.png.
    If yes, please install the USB blaster driver refer to this link:Altera USB Blaster Driver Installation Instructions
  3. If no Unknown device:
i.Make sure the board power is on and the port on board which connected to PC is USB blaster port.
ii.If step i is OK:
a.Test with another PC to see if the OS can detect unknown device.
b.Test with another usb blaster cable.
Usb cable.png
c.If still with the same problem, please contact our technical support team via support@terasic.com and provide below information:
  • PC OS version: Win10-32bit or Win7-64bit or Linux-64bit.
  • Whether you tested follow the above processed.
  • The Quartus version you in stalled: Q16.1 or others.