Apollo S10 SoM Setup Thunderbolt3 connection win10

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This document will detail how to set up the Thunderbult 3 connection under Win10.

For First Time Connection

  1. When a Host PC with a Win10 operating system is first connected to Thunderbolt 3 deivce, the Device Manager in Win10 will find an unknown device called Base System Device.
    TBT3 01.png
  2. If your computer is connected to a network, win10 will automatically download and install the driver. After installation, the System devices in the Device Manager will appear as Thunderbolt(TM) controller.
    TBT3 02.png
  3. Then Win10 should also automatically download the "Thunderbolt Control Center" software.When the software is installed automatically,you will see a “New Thunderbolt device has been connected” message appear in the bottom right corner of your screen. Click the message to approve the device.
    TBT3 03.png
  4. A Thunderbolt Dialog window will appear. Select “Always Connected” and click OK button.
    TBT3 04.png

Issues

  • If the computer is connected to the network and the Thunderbolt device is connected, but Win10 does not show“New Thunderbolt device has been connected” message appear in the bottom right corner of your screen.What to do?
    1. In this case, please manually install "Thunderbolt Control Center" in Win10, search "Thunderbolt Control Center" in the search line of Win10, remember to select Apps . This will search for apps in the Microsoft Store.
      TBT3 05.png
    2. Select the app and instll it.
      TBT3 06.png
    3. When the installation is complete, click on the menu and open Thunderbolt Control Center.
      TBT3 08.png
    4. On the device’s drop-down, select Always Connect and Click OK.
      TBT3 04.png
  • When my computer is connected to a Thunderbolt device, the software that appears is Thunderbolt Software. What is different from Thunderbolt Control Centor.
    TBT3 15.png
ANS : Most systems bought prior to late 2018 use the older Intel Thunderbolt Software. The latest Thunderbolt Control Center is officially available through the Windows Store only.
If users want to install the Thunderbolt Software, you can download and intall the following dervier : Thunderbolt 3 Legacy Driver for Windows® 10 for Intel® NUC

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