Apollo S10 SoM Setup Thunderbolt3 connection win10

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(For First Time Connection)
(Issues)
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=Issues=
=Issues=
*If the computer is connected to the network and the Thunderbolt device is connected, but Win10 does not show“New Thunderbolt device has been connected” message appear in the bottom right corner of your screen.What to do?
*If the computer is connected to the network and the Thunderbolt device is connected, but Win10 does not show“New Thunderbolt device has been connected” message appear in the bottom right corner of your screen.What to do?
 +
*#In this case, please manually install "'''Thunderbolt Control Center'''" in Win10, search "'''Thunderbolt Control Cente'''r" in the search line of Win10, remember to select Apps . This will search for apps in the Microsoft Store.

Revision as of 20:34, 11 April 2020

This document will detail how to set up the Thunderbult 3 connection under Win10.

For First Time Connection

  1. When a Host PC with a Win10 operating system is first connected to Thunderbolt 3 deivce, the Device Manager in Win10 will find an unknown device called Base System Device.
    TBT3 01.png
  2. If your computer is connected to a network, win10 will automatically download and install the driver. After installation, the System devices in the Device Manager will appear as Thunderbolt(TM) controller.
    TBT3 02.png
  3. Then Win10 should also automatically download the "Thunderbolt Control Center" software.When the software is installed automatically,you will see a “New Thunderbolt device has been connected” message appear in the bottom right corner of your screen. Click the message to approve the device.
    TBT3 03.png
  4. A Thunderbolt Dialog window will appear. Select “Always Connected” and click OK button.
    TBT3 04.png

Issues

  • If the computer is connected to the network and the Thunderbolt device is connected, but Win10 does not show“New Thunderbolt device has been connected” message appear in the bottom right corner of your screen.What to do?
    1. In this case, please manually install "Thunderbolt Control Center" in Win10, search "Thunderbolt Control Center" in the search line of Win10, remember to select Apps . This will search for apps in the Microsoft Store.